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Questions & Answers
Where are you base?
Our office & show room is in Pahang, Mentakab, with production facilities in Temerloh.
Can arrange offline meeting?
Absolutely! We welcome in-person meetings to give you a closer look at our materials and workflow.However, due to ongoing projects and production schedules, meetings are available by appointment only to ensure personalized attention and a seamless experience.
If visiting our office is not convenient for you, we can also arrange for our sales representative to meet you at a location of your choice. Please note that this will also require prior scheduling to ensure availability.
We look forward to connecting with you and discussing how we can meet your printing needs!
What is your project timeline?
The production timeline varies depending on the quantity and type of product ordered. To get the most accurate estimate for your specific project, please consult with the sales representative assigned to your order.
They will provide you with detailed information and ensure your timeline aligns with your needs.
What file format should I submit?
We accept high-resolution PDF files with CMYK color mode for accurate printing.
Why do printed colors differ from my screen?
Monitors use RGB, while printing uses CMYK. For precise color matching, we recommend Pantone references or a printed proof.