Your artwork and order details are currently being reviewed to ensure they are suitable for production.
This checking process may include:
- artwork setup review
- file verification
- sizing confirmation
- print suitability checking
Please refer to our Artwork Checking Criteria for details on what we check and do not check.
Artwork Checking Timeline
Files confirmed:
- before 2:00 PM are usually checked within the same working day
- after 2:00 PM are normally checked before 2:00 PM on the next working day
Orders requiring template or artwork design service may require an additional 2 working days for artwork preparation and checking.
Customers may continue monitoring order status while waiting for update.

