To maintain platform fairness, operational stability, and production efficiency for all customers, the company reserves the right to review, investigate, reject, suspend, or restrict orders or accounts involved in suspicious, abusive, or high-risk activities.
This may include but is not limited to:
- fake payment submissions
- fraudulent transactions
- intentional false claims
- repeated unreasonable disputes
- abusive refund behaviour
- order manipulation
- harassment or threatening behaviour
- misuse of vouchers or promotions
- repeated fake or non-serious orders
- platform abuse
- violation of operational policies
Depending on the situation, the company reserves the right to:
- request additional verification
- reject suspicious orders
- suspend account access
- cancel promotional eligibility
- refuse future transactions
- pursue further action where necessary
Because platform operations involve payment processing, production scheduling, manpower allocation, and material preparation, suspicious or abusive activities may affect operational stability and service quality for other customers.
All reviews, investigations, and enforcement decisions shall remain at the company’s sole discretion based on the actual situation and operational findings.
Our team remains committed to maintaining a fair, safe, and efficient ordering environment for all customers and business users.
