Delivery timing may vary depending on:
- product type
- production timeline
- artwork approval timing
- shipping location
- courier operations
- peak season workload
Estimated delivery timing after shipment is generally:
- 1-3 working days within West Malaysia
- 5-7 working days for East Malaysia and Singapore
However, all delivery timing is provided as an estimate only and is not guaranteed.
Because deliveries are handled by third-party courier providers, delays may occasionally occur due to:
- courier operational delays
- festive season congestion
- weather conditions
- public holidays
- regional logistics conditions
- high shipment volume periods
Customer-side delays such as:
- late artwork approval
- delayed confirmation
- artwork correction requests
may also affect the final delivery timeline.
Customers are strongly encouraged to allocate sufficient buffer time before:
- events
- launches
- campaigns
- urgent business usage
Where available, customers may track order and shipment progress through the website tracking system.
If you require assistance regarding shipment status, our Customer Support team is always happy to assist.
